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Report: #1116377

Complaint Review: Green Tree Servicing LLC - Tempe Arizona

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  • Reported By: Anonymous — Withheld Utah
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  • Green Tree Servicing LLC 7360 South Kyrene Rd, T313 Tempe, Arizona USA

Green Tree Servicing LLC Green Tree runs yet another insurance scam Tempe Arizona

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In April - Green Tree Servicing purchased my mortgage from Bank of America. I did a quick web search to determine who I was now going to have to deal with as BOA's mortgage arm is just this side of a joke. After noting that GT had a history of "insurance scams" I proceeded to make sure that my insurance agent sent the proper information so as to not cause any issues.

In August - I got a letter stating that they didn't have the proper insurance paperwork. My agent sent the paperwork over to them again.

In early December - I got a letter stating that I had insufficient insurance for the property. Threatening that they would purchase insurance for me (at my expense) if I did not provide proof. My agent contacted GT and found everything to be in order.

In late December - I get a repeat of the same letter stating that the added insurance would be triple what my current homeowners policy would be. My agent resent all paperwork. This time, I sent a very detailed letter pointing out that not only would I not pay for their insurance, but I would charge them double the amount as an inconvenience fee. That the current level of insurance was enough for BOA and for Countrywide before them, so it was good enough for GT.

A few days later - I get a phone call from a GT employee stating that they wanted to clear this up. That all they needed was proof of insurance from my HOA. Which I then had sent over.

In mid-January - I get another letter stating that GT has purchased the overpriced insurance from their subsidiary company (Yes, the scam is perpetrated to build business for one of their own companies.) When I call, they finally tell me that the insurance carried by the HOA did not meet their needs.

At this point, the issue has not been resolved. However you can bet that when I refinance I'll be sure and put in a rider saying that if the loan is sold to them that it will be considered paid in full and the deed must be sent to me within 30 days. 

This report was posted on Ripoff Report on 01/17/2014 01:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/green-tree-servicing-llc/tempe-arizona/green-tree-servicing-llc-green-tree-runs-yet-another-insurance-scam-tempe-arizona-1116377. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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