Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #811442

Complaint Review: greentech imaging - Porter Ranch California

  • Submitted:
  • Updated:
  • Reported By: Pete_789 — Arlington Virginia United States of America
  • Author Not Confirmed What's this?
  • Why?
  • greentech imaging PO Box 7909, Porter Ranch, CA Porter Ranch, California United States of America

greentech imaging Allstate Imaging Free Toner Trial = GOTCHA NOW PAY US OR ELSE Porter Ranch, California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

- a cold call for a free 30 day no obligation toner trial to prove they could save us money on toner; return the unused product if not happy; they made it sound like no big deal

- nothing in writing, no confirmation email, no instructions on how to send the toner back, no indication of what happens if you DON'T send the toner back - just a box with 3 cartridges

- NOTE: their toner is priced at $125 (comparable online price is $30) PLUS $65 shipping - seriously? I can ship about 100 lbs of whatever for $65 at UPS retail prices - 15 lbs of toner and packaging probably cost them $20 to ship

- the $125 toner lasted as long as a $30 cartridge - maybe less for all we could tell

- we waited for instructions but got an invoice for $436 instead - seriously? for 3 toner cartridges that I can get at office depot for $80 each and $30 each online?

- called them, was told to return the unused product - they had UPS pick it up AFTER I insisted which SEEMED like a classy resolution

- got another bill for the $125 cartridge we didn't return (becuase it ran out and we disposed of it). What do MOST people do with a toner cartridge when done? Trash or recycle, right?

- they said "unless we could find the used cartridge and send it back, we owed them $125 becuase we used toner that we didn't pay for". They then played a recording of the sales call to prove that we agreed to the trial. Who records phone calls like that? Very sketchy.

SUMMARY: sell a product that has value at a fair price - don't us the Trojan Horse method of getting a product in somebody's door and them billing them outrageous amounts later

This report was posted on Ripoff Report on 12/19/2011 02:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/greentech-imaging/porter-ranch-california-91327/greentech-imaging-allstate-imaging-free-toner-trial-gotcha-now-pay-us-or-else-porter-ran-811442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now