Complaint Review: GT-Express - New Castle Delaware
- GT-Express 60 Reads Way New Castle, Delaware United States of America
- Phone:
- Web: http://www.redisetgo.com/
- Category: Appliances
GT-Express Readi-Set-Go charged & shipped 2 sets of 2 also never provided receipt or pricing for outrageous S&H costs New Castle, Delaware
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My father ordered a Redi-Set-Go off the infomercial. Buy one get one free for 2 payments of $19.95. They didn't tell him his total costs nor did they inform him about the OUTRAGEOUS shipping charges. Turns out that they shipped him TWO SETS for a total cost of $139.60!
$79.80 for two sets (which he didn't order 2 SETS)
$29.90 S&H/SET = $59.80 for both SETS which were shipped in one box that UPS quotes at $18
AND the "FREE" unit doesn't come with anything that the first one comes in.
Don't be fooled. These things are tiny as $hit. Useless cookers for anyone other than a single person or a couple kids. Which is why they probably ship them in sets.. cause they know that the first one isn't big enough to feed anyone. I wish my father had consulted me prior to ordering this piece of cr@p. Thats old people for you. The company never sent us a receipt nor did they include a packing slip. Obviously intentionally. I emailed them and requested a receipt since they never included a packing slip and they replied with tracking information. So I replied again and told them that I wanted a RECEIPT and I never asked for tracking info since obviously as I said, the package had already arrived without the receipt. I then followed my reply with a clear demand for a RECEIPT just to make it clear. Now, today I received another reply by completely someone else stating, "As per your request, we are sending you the breakdown of your order for your reference". This is clearly not a receipt though, and I don't remember asking for a breakdown of my order. WTF is wrong with this company?!
We'll be calling the credit card company and reporting this, since this is not what we ordered. It's a shame that my father is probably going to lose on the $30 shipping for the one he did order though and also the return shipping. The GT Express / Redi-Set-Go company is a SCAM. BEWARE! There are tons of other online complaints about outrageous S&H, a "defective" forceful automated ordering system and other BS orders. None the less, all shady business practices.
This report was posted on Ripoff Report on 02/28/2011 11:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gt-express/new-castle-delaware-19720/gt-express-readi-set-go-charged-shipped-2-sets-of-2-also-never-provided-receipt-or-prici-701111. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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