Hansons I paid $12,500 for my roof and i dont live in the Taj Mahal Madison Heights Michigan

I am an ex salesman of Hansons and find it funny that you think the employee was helping get the price down for you by calling the manager.

That is what we are suppose to do....Here is what happends with the price.

The salesman will alwsys give you four prices of products.

1. Econoline-Bottom line, will not go any lower, 80% of Par Price
2. Builders Grade-Par Price 80% of list
3. Smart Choice Energy Saver-List Price
4. Ultimate.

Here is the trick We only sell product number 3 on all products from roofing, windows, ect. The other products are to trick you. Lets say the Smart Choice is going to be after discounts $10,000 (that is the salesman list price), we will add about 25% for the Unlitmate Package so make that $12,500 (salesman just basically make a number up knowing you will never bite for the Untimate.

Then what we do with our list price is deduct 80% of that and we get Par. So on the Builders Grade Par would be $8,000. Although you think that is the Price of the Builders Grade. Most people lean towards this choice after you give the presentation. So the salesman will sometimes way if I can get you the Smart choice at the Builder grage price "It would be a no brainer and you would buyt ir, right?"

Sometimes they will call their so called manager and he will repeat back to you that you live in a great location for a Sea of Orange Hansons SIgns. And that they are only allowed to have so many per zip code (this is a lie), and by golly they actually have a corporate sign which there are only two left in Michigan area and if you sign up now they can knock $1,000 or so to the price and may throw in another offer to get the price to the Builders Grade Standard. They tell you that you have to sign up now becaus they only have two signs left.

Now if you do not bite there, the Salesman will call and even try different techniques to get you to sign if the price is around the Ecololine Price withich would be 80% Builders Grade so it would be $6,400. The econoline Pirce is generally the lowest the salesman can possibly go. And with that they only make a meager 3% commision. As with Par they make 10% comission and with List they make 10% of Par comission and split the differnece of $2,000 betwoeen them and Hansons

I will show you an example. Homeowners has exact same produdts with a Price for the Smart CHoice of 10,000. And remember they only sell Smart Choice products.

Homeowner A pays the $10,000. The Salesman would reive 10% comission on $8,000 which is $800. And because you sold it $2,000 over par you and Hansons would split that. So the Salesman's commission would be $800 Plus Half the the $2,000 for a totalof $1,800 (nice Payday for the salesman but the homeowner paid almost double of what a normal contrator would cost)

Homeowner B haggled down to the $6,400 price. Even though that was the Econline Price you are going to get the Smart CHoice because that is the ONLY product that Hansons sells. THe Salesman will receive a commission of 3% on the $6,400 for a total commission of $192.

So it is a difference of the salesman making $1,800 ot $192 for a signed contract.

The salesman are pushed ver very hard to get that sale before they leave the house. That is why they call their managers so they can help minipulate the customer. Becuause Hansons knows that if the homeonwers get other quotes they will come in MUCH CHEAPER than the Hansons Bid.

I quite after 6 months of hard sales. They prey on the uneducated and Old. Over 50% of all sales that Hansons makes are cancelled within the 72 hours you are allowed to cancel a contract. It just shows that people feel compelled and pressured which you never want to do.

I work for another home improvement company and out of about 50 sales so far I have had only 1 cancellation, as compared to a 50% cancellation that ALL salesman receive at Hansons.

I will say this in defense of Hansons, they do have good products and pretty good customer service.

But their sales techniquest make me puke. They call and put a ton of pressure on these homeonwers. IF you ever enter a drawing of any kind you will be harassed on the phone relentlessly.

AND HOMEONWERS PLEASE GET THREE QUOTES BEFORE YOU DECIDE ON A CONTRACTOR THAT IS ONLY COMMON SENSE!!!!!!!!!!!!!!!!!


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Elle,

I am very familiar with Hansons since I used to run one of their offices. If you have not received a response from them, write me and I will give you a little advice. I am not promising you can get your money back, but there are some things that you can do.

I will be writing a very long report on Hansons in the near future regarding their business practices. In the meantime, buyer beware! Do not fall for their shady sales tactics and Brian Elias commercials. BTW - if you fall for one of these commercials mentioning free tickets, free h*e makeover, etc.... be prepared to receive 10 phone calls per day trying to get you to set up a 3 hour appointment for a product demonstration. Don't believe me? Give them a call!

Anonymous

Is there anyone who can help me. ???