Report: #1329234

Complaint Review: Healthy Directions - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, September 20, 2016
Updated: Thu, August 10, 2017
Reported By: J337 — Quarryville Pennsylvania USA

Author Confirmed

Why?

Healthy Directions Internet USA

Phone: 3013407788
Web: www.healthyditections.com
Category: Supplemental Health Programs

Healthy Directions Did not refund my money after returning unopened merchandise Bethesda Md

*UPDATE Employee: Response from Healthy Directions

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I purchased supplements from Healthy Directions in April 2016. I returned them unopened in June. Well within the 90 days. I have called customer service numerous times and as of today September 2016, I have not received my refund. I called their corporate office and left a message. No call back yet. Used Paypal to pay. They stated they have to send a check. It has been almost 4 months and no check.

This report was posted on Ripoff Report on 09/20/2016 02:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/healthy-directions/internet/healthy-directions-did-not-refund-my-money-after-returning-unopened-merchandise-bethesda-1329234. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Response from Healthy Directions

AUTHOR: Healthy Directions Customer Service - (USA)

SUBMITTED: Thursday, August 10, 2017

POSTED: Thursday, August 10, 2017

Thank you for taking the time to share your feedback on our products and service—we greatly appreciate it. Unfortunately, at the time you wrote this review we had quite a few challenges with our system upgrades which affected service online and at our call centers—and we sincerely apologize! We believe we have resolved most of the refund issues, but if this is still unresolved, we would appreciate the opportunity to speak with you to hear more of your feedback and see what we can do to make things right! Please give us a call at 1-888-330-6672 or email us at president@healthydirections.com Thank you!

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