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Report: #643136

Complaint Review: Healthypets.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Norunn — Other Norway
  • Author Not Confirmed What's this?
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  • Healthypets.com Internet United States of America

Healthypets.com Entirelypets.com Charged me 162,45$ and received only half of the order. The merchandise was not working either. Internet

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On the 25th of August 2010 I ordered 2 Drinkwell Original Fountains, plus two sets of filters and one cleaning set. I paid 162,45$ in front. 

On September 3rd I received 1 fountaing, 1 pack of filters and the cleaning set. I quickly understood that the fountain was not working correctly. So I sent a complaint, and got a quick response. They asked for some number on the invoice, and I replied within a couple of days.

That was the end of the help. I sent two other emails, one asking where the other fountaint was, and one where I asked for a refund. 
Still no answer, and i doubt I'll se the other fountain, or my money. 
I live in Norway, so calling them will probably cost me more than what I've already lost. 
Poor customer service! 

This report was posted on Ripoff Report on 09/22/2010 06:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/healthypetscom/internet/healthypetscom-entirelypetscom-charged-me-16245-and-received-only-half-of-the-order-t-643136. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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