Complaint Review: Heartland Payment Systems - Princeton New Jersey
- Heartland Payment Systems www.heartlandpaymentsystems.com Princeton, New Jersey United States of America
- Category: Credit Card Fraud
Heartland Payment Systems stole a weekends worth of credit card sales! Princeton, New Jersey
*General Comment: Response to "lucky stars"
*UPDATE EX-employee responds: report doesnt make sense
*General Comment: Batch Authorization Mode
*UPDATE Employee: Insight into what happened
*UPDATE EX-employee responds: Makes no sense
*Author of original report: makes perfect sense.
*Author of original report: Consider yourself lucky
*UPDATE EX-employee responds: Your report makes no sense!
*Consumer Comment: lucky stars
After returning home from a weekend art show I called the Help Desk in Michigan to have them walk me through downloading my sales. I did everything the person at the help desk told me to. When it came time to finish the batch the machine said that all the sales were gone! The woman had talked me through erasing all the information before it could be processed! She told me there was nothing that she could do and I would have to call another department. I have all the signed receipts and when I called Heartland they basically told me"oh well". I lost over $1000.00 in sales because of them and they refuse to cover it even though it was their employee that made the mistake! I have had little problems with them over the years but have been a loyal customer. I do 10's of thousands through them every year. I am disgusted that they refuse to cover me for their mistake and would never recommend them to anyone.
This report was posted on Ripoff Report on 07/15/2010 11:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/heartland-payment-systems/princeton-new-jersey-/heartland-payment-systems-stole-a-weekends-worth-of-credit-card-sales-princeton-new-jer-623474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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