Complaint Review: HelpMeDownload.com - Internet
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- Author Confirmed
- HelpMeDownload.com HelpMeDownload.com Internet U.S.A.
- Phone: 800-9787657
- Web:
- Category: Miscellaneous Companies
HelpMeDownload.com charged my bank debit acct for service i ordered on frostwire.com /free service Internet
*UPDATE Employee: HELPMEDOWNLOAD
* : HelpMeDownload.com
Show customers why they should trust your business over your competitors...
i signed up for free music downloads on frostwire.com
then a legitimate looking site popped up saying that i had to pay a 1 time fee of 17.88 ,so i entered my acct info to pay it
then i checked my bank info,and they made 2 withdrawals 17.88 and 27.76.
i got back on frostwire.com and read where it is supposed to be totally free and that there were these popups ,like helpmedownload.com that were a Scam .
Perry98
louisville, Kentucky
U.S.A.
This report was posted on Ripoff Report on 06/19/2009 09:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/helpmedownloadcom/internet/helpmedownloadcom-charged-my-bank-debit-acct-for-service-i-ordered-on-frostwirecom-free-462925. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2
HelpMeDownload.com
AUTHOR: Helpmedownload.com - (Philippines)
SUBMITTED: Friday, September 04, 2009
Hello,
I sincerely apologize for any inconvenience. I am a customer service representative for HelpMeDownload.com. I will be more than happy to issue you a refund. To resolve your complaint, please reply with a contact number including your country code. To contact you and to resolve this ASAP, our Toll Free contact information is listed below as well.
Kind regards,
Arvie
Customer Support Representative
Support HelpMeDownload
US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available!
http://onlinechat.helpmedownload.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5
You can also send an email to Support@HelpMeDownload.com
Our Operations is available 24/7.
#1 UPDATE Employee
HELPMEDOWNLOAD
AUTHOR: Helpmedownload.com - (Philippines)
SUBMITTED: Wednesday, July 01, 2009
Hello Customers,
I am a customer service representative of helpmedownload.com. I sincerely apologize for the inconvenience and for your negative experience. Regarding your concern about the charges that you got, we will be more than happy to resolve your issue either via web chat below, or email, or calling our toll free number.
Thank you for your time,
HELPMEDOWNLOAD.COM
US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available! You can visit the website: www.onlinechat.helpmedownload.com for online chat support. Or you can send an email to support@helpmedownload.com
Our Operations is available 24/7.
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