Complaint Review: Helpmedownload.com - Internet
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- Author Confirmed
- Helpmedownload.com Helpmedownload.com Internet U.S.A.
- Phone: 800-978-7657
- Web:
- Category: Attorney Generals
Helpmedownload.com Unapproved Charge Internet
*Author of original report: Helpmedownload.com
*UPDATE Employee: Helpmedownload.com
Show customers why they should trust your business over your competitors...
Charge for $14.95 appeared on my credit card. I called helpmedownload using the phone number on my VISA statement. I was informed this charge was for customer assistance if I had a problem with one of the free downloads and that it would be billed monthly. I had the option to cancel membership, which of course I never authorized. I had membership cancelled immediately and was given a confirmation number. FYI - the site I downloaded from was freedownloadcenter.com.
Curt
Walnutport, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 05/21/2009 08:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/helpmedownloadcom/internet/helpmedownloadcom-unapproved-charge-internet-454022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Helpmedownload.com
AUTHOR: Curt - (U.S.A.)
SUBMITTED: Wednesday, June 17, 2009
Received my CC Statement yesterday 6/16/09). Another charge was posted to my account. I called me Credit Card service department to have my existing account closed out immediately. Evidently there is nothing they can do about the 2 charges already posted.
#1 UPDATE Employee
Helpmedownload.com
AUTHOR: Support - (U.S.A.)
SUBMITTED: Tuesday, June 02, 2009
Dear Curt,
I am a customer service rep of helpmedownload.com.. I apologize for your negative experience. We will be more than happy to resolve your issue either via web chat below, or email, or calling our toll free number.
Thank you for your time,
HELPMEDOWNLOAD.COM
US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available!
http://onlinechat.izonetech-ph.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5
Our Operations is available 24/7.
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