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Report: #474523

Complaint Review: Helpmedownload.com - Manila Nationwide

  • Submitted:
  • Updated:
  • Reported By: Tucson Arizona
  • Author Confirmed What's this?
  • Why?
  • Helpmedownload.com Nationwide Philippines

Helpmedownload.com Helpmedownload is A Big Scam Manila Internet

* : DON'T GO THE WEBSITE!

* : HelpMeDownload

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I tried to download a "free" AVASI! program through Helpmedownload.com. I did not receive the download and had to go to another source. I was receiving monthly charges on my credit card of $15.12 which I disputed. Initially, I could not find a website and there was no telephone number listed. Finally, I did locate their website. There was a telephone number which connected to a representative in Manila. I was told that the recurring charge was for technical support should there be a problem with the "free" download that I never received. I never authorized this service and never received the download. I canceled the non-existent membership and I'm waiting to see if I there are additional charges and if I receive a credit for this month's charge.

Helpmedownload.com is a scam.

Anne
Tucson, Arizona
U.S.A.

This report was posted on Ripoff Report on 07/29/2009 09:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/helpmedownloadcom/nationwide/helpmedownloadcom-helpmedownload-is-a-big-scam-manila-internet-474523. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2

DON'T GO THE WEBSITE!

AUTHOR: Gruppa - (U.S.A.)

POSTED: Wednesday, August 26, 2009

DO NOT GO TO HELPMEDOWNLOAD.COM

Avast! is a very good free antivirus program. You can get it from the official website by googling "avast free". It includes a resident web scanner that scans every image, script and embed in a webpage. I went to the above address to judge the legitimacy of the complaint and my Avast went crazy with infection warnings and refused to load the page. Helpmedownload.com contains malware and viruses that drive-by infect your computer when you go there. If you have visited it without adequate protection, you are probably infected with something.

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#1

HelpMeDownload

AUTHOR: Helpmedownload.com - (Philippines)

POSTED: Wednesday, August 26, 2009

Hello,

I am a customer service representative of HelpMeDownload.com. I sincerely apologize for the inconvenience and for your negative experience.

I will be more than happy to help you. Please reply with your first and last name, billing address, Transaction ID number/Order Number, the first 6 and the last 4 digits of the card billed, and any other email address that you may have in order for me to resolve this for you.

Should you have any further questions or concerns, please know that you can always contact us through email, chat and or over the phone.

Kind regards,

Arvie
Customer Support Representative
Support HelpMeDownload

US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available!
http://onlinechat.helpmedownload.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5

You can also send an email to Support@HelpMeDownload.com

Our Operations is available 24/7.

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