Hewlitt Packard HP Care SmartFriend HP Care SmartFriend never solved my PC problem, and created more issues Nationwide

I have purchased many HP products over the years(pc's, printers, etc.) After I used Microsofts free windows 10 upgrade, a couple of weeks later , my monitor kept blinking on and off, for short periods of time, and then longer periods. I checked out HP help on my computer that recommended HP Care SmartFriend services. I contacted them by phone, and was informed of my options: 1. Pay a one time fee of over $100, or pay the fee and continue with a monthly service plan of $14.99/ month, until I want to stop. I started on 5/21/16, after dozens of calls, getting different technicians everytime, having to repeat myself each time, and each time, I thought the problem might have been solved, they were all only temporary fixes, that lasted at most 1 day. After realizing a virus was not the problem, a technician said I should reinstaal windows 10, or the original windows7. Since they charged $59 to show me how to install a newe opersting system + for the download, I decided to use a windows 7 disk, I had purchased previously. After paying them upfront, I was able to install windows 7. After then losing all of my information, on my computer, this did not resove the problem.

I called SmartFriend again, one tech, said it might be my video card, causing the problem, and I should upgrade, another said for me to send the computer back, and they would fix it for an additional $300-$350, and a third said to get a new monitor. I almost threw my 25' monitor away, when I decided to try it with anothe computer. It worked without a problem.

I the decided to change the HDMI plug, and that worked temporarily, and it stated bling again. Then, since it worked on my older computer with a DVI plug, I tried that instead of using HDMI. I have not had a problem since, and it's been several weeks.

I called HP SmartFriend, and requested a refund, and to stop service. When they finally called me back, a few weeks later, they said that service was for software problems, and not hardware. I asked then to cancell my monthly ser4vice, and they informed me that I would have to pay $70, for early cancellation, because the contract was for a year; and I would have to call and cancell on May21 of 2017, or they would continue service.

This HP SmartFriend service is a SCAM; and because of their lack of integrity, I will never buy another HP  product.