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 15 days later item still isn't shipped and customer service really sucks!

 I had the same experience about not being able to cancel after them shipping late. I didn't get my sweater until after the holidays, so I hung it in the closet for this year. Now I realize it's the complete wrong size. It's unwearable it's so big. Now they won't exchange it because it's been over 60 days (it took them over 60 days to ship it to me!)

I ordered my $74 holiday sweater on 11/9/2015. It is now 12/8/2015 and all I have from Holiday Fury is a lengthy string of runaround BS emails regarding factories shutting down, then reopening, then another shut down and they "sent in a team of experts to fix the issues". Now 3 straight weeks of them promising me that the sweater "will ship by the end of the week or early next week"

They even went so far as to recently tell me they have stopped selling new items so they could focus on outstanding orders, and then 10 minutes later I received an automated email from them with a "Flash Sale" coupon. Apparently they are taking as many orders as they can. I am filing my chargeback now through paypal and I suggest everybody else does the same before the time limitation on that is up. I wonder if anybody anywhere has actually received their items they paid for?

Please see my attached screenshot of the email they most recently sent me.

"This was least expected especially since its the holiday rush and we're receiving volumes of orders."

ARE YOU KIDDING ME? IT IS THE HOLIDAYS. YOU SELL HOLIDAY SWEATERS. HOW DO YOU NOT ANTICIPATE AN INCREASE IN ORDERS AND BUSINESS???

Speechless.

I am in the same exact sitiuation.  I ordered a sweater on 11/20 and have not received any information or movement on the order.  I have emailed Holiday Fury without a reply.  My next course of action will be filing a dispute with Paypal.