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Report: #1279592

Complaint Review: Holiday Inn Club Vacations - Nationwide

  • Submitted:
  • Updated:
  • Reported By: John — Jackson Tennessee USA
  • Author Not Confirmed What's this?
  • Why?
  • Holiday Inn Club Vacations Nationwide USA
  • Phone: 8554164420
  • Web:
  • Category: Hotel

Holiday Inn Club Vacations deception and theft Company uses bait and switch tactics to deceive and exploit Kissimmee, Fla Nationwide

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Holiday Inn Club Vacations contacts individuals implying they are part of Holiday Inn.  That provides misguided assurance in a brand we trust.  However, they are independent from Holiday Inn, using the Holiday Inn logo as part of a contract to leverage the name (according to their phone rep).

They promote Holiday Inn Resort Time Shares via phone, and leave a clear impression of a bargain deal at a Holiday Inn Resort , 3 nights at an attractive price.  Turns out it's not accomodations at the resort, only at some nearby hotel and you must attend a multi-hour timeshare sales pitch or be suffer significant (up to $300) financial penalty.

The booking is problematic -- they are allotted a number of rooms (they won't tell how many) at nearby Holiday Inn Express  (not the resort), which are generally not available even well in advance of any target date.  Pretty much forget weekends -- the allotment is always booked.

Bottom line, it is not backed by Holiday Inn as they are independent contractors.  The phone reps first deceive buyer into purchasing something much more mundane than what they describe, and then are unwilling to make adjustments that are reflective of what was sold over the phone either in terms of accomodations or timing.  A key element is the upfront $250 a customer pays is non-refundable -- use it or lose it. That, henceforth, is the great giant red flag of a cheater.  At worst, Holiday Inn Club Vacations is a clear scam, and at best, unethical use of a bait and switch.  

 

 

 

This report was posted on Ripoff Report on 01/12/2016 09:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/holiday-inn-club-vacations/nationwide/holiday-inn-club-vacations-deception-and-theft-company-uses-bait-and-switch-tactics-to-de-1279592. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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