Complaint Review: Home Advisor - Golden, CO 80401 Select State/Province
- Home Advisor 14023 Denver West Pkwy Golden, CO 80401, Select State/Province USA
- Phone:
- Web: www.homeadvisor.com
- Category: Builders & Contractors
Home Advisor, Service Magic Beware: Their leads are bogus, they charge you whatever they want, no set price, waste of money Golden, CO 80401 CO
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I am a mason contractor who lives in a pretty rural area. I signed up because my son had used it in another state with some success. It was over the phone since I had trouble getting on their website. A real salesy smchmooser. Anyway, the first "lead" was someone who never called back despite many attempts to contact. That cost me $11. Second was a lady with a stuck damper who never called back after the first contact, this lead cost me $12. Third was someone who said they never requested our type of service, that cost $19. I called to complain and was told they had no control over the customers. I threatened to cancel and they gave me a $100 credit against future leads. Figuring this would last awhile at $10-20 a lead, I continued. Well, suddenly the lead prices went up. They can't tell you how much a lead will be, it depends on the "category". Right. Next lead costs me $34 and it was a service I did not even offer. Then 2 more leads within a week and these were $58 and $32!! The $58 one was 45 miles away, a guy who almost fainted when I gave him a price of $400 to grind out cracks in his foundation and seal with hydraulic cement. Why did this lead cost $58? Who knows, they make up the rules as they go along. You will see no mention of them on the website, kept intentionally vague so they can rip off you folks who are NOT PAYING ATTENTION!! Mind you, I had put a cap of $100/month and these last 4 leads were all in November. So net loss to me $68 for nothing. I called customer service and they were jerks, actually threatened me that if I did a chargeback it would go to collections and they would add another $20 on each time that I would have to pay. No one will take a $68 collection case like this; they are liars that money is added, usually it is just forgotten as soon as they know you have a good reason for not paying it. So I am in the process of a chargeback.
This report was posted on Ripoff Report on 12/21/2013 11:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/home-advisor/golden-co-80401-select-stateprovince-80401/home-advisor-service-magic-beware-their-leads-are-bogus-they-charge-you-whatever-they-1108863. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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