Homeq I refinaced my home with DecisionOne..HomeQ took over the servicing, Insurance was paid with taxes in escrow, I paid one year in advance. When the insurance came due again my agent called and said it wasn't paid. Sacramento California

Whatever came of your situation?

Well now I know who owns my morgage..Saturday I recieved a summons and complaint from a court.
The last I knew Wachivia was the morgage company and homeQ was the serveing..The name on the court papers is Deutsche Bank and homeq,I've never had one single paper from Deutsche Bank.
This court action for foreclosure happened 4 days after I notified the ceo and chief financal officer of homeq..The ecscrow vice president notified me and said they were working on the corrections and wanted to work with me to get the mistakes worked out..that was 3 days ago...now they won't even talk to me about the account..they said it's in foreclosure and I need to get a lawyer..so much for working with me to staighten out THERE mistakes.

I just emailed the ceo and chief finacial officer..thank you Linda for the info..I'll let everyone know if anything comes of it

I have contacted the CEO and Chief Fiancial Officer at HomeQ. I also have the number and contact info to their lawyer. Who keeps contacting me since I am contactin the CEO and Chief Financial officer.

Art.lyon@homeq.com
Keith.Becher@homeq.com

Good Luck.

I am also trying to start a class action lawsuit. I have contacted an attorney and they are looking at the posts on this site.

I have contacted the CEO and Chief Fiancial Officer at HomeQ. I also have the number and contact info to their lawyer. Who keeps contacting me since I am contactin the CEO and Chief Financial officer.

Art.lyon@homeq.com
Keith.Becher@homeq.com

Good Luck.

I am also trying to start a class action lawsuit. I have contacted an attorney and they are looking at the posts on this site.

I have contacted the CEO and Chief Fiancial Officer at HomeQ. I also have the number and contact info to their lawyer. Who keeps contacting me since I am contactin the CEO and Chief Financial officer.

Art.lyon@homeq.com
Keith.Becher@homeq.com

Good Luck.

I am also trying to start a class action lawsuit. I have contacted an attorney and they are looking at the posts on this site.

I have contacted the CEO and Chief Fiancial Officer at HomeQ. I also have the number and contact info to their lawyer. Who keeps contacting me since I am contactin the CEO and Chief Financial officer.

Art.lyon@homeq.com
Keith.Becher@homeq.com

Good Luck.

I am also trying to start a class action lawsuit. I have contacted an attorney and they are looking at the posts on this site.

Beatrice you need to stay off the phone. You will get nowhere. I know from experience. If you need to send them proof of anything like your insurance, Send the copies in the mail and send them certified. If you need any information regarding your account you can do this in the form of a letter called a "Qualified Written Request". You need to state in your letter that it is a Qualified Written Request and make sure you keep a copy. Send it certified. According to RESPA rules they have 60 days to answer you. If you have a lawyer that you can give a copy to you need to include that in your letter at the bottom. cc: lawyers initials. You can find the proper format for the qualified written request on the internet. Just google it.

You can ask for anything about your account and they have to answer you. Ask for an explaination of your fees in detail. Ask for documentation of how your escrow funds are being used. Anything you need. Just make sure when you write them that you ask for detailed information and that you do not write an angry letter. (I know that's hard to do) Just look online for the proper format.

Beatrice you need to stay off the phone. You will get nowhere. I know from experience. If you need to send them proof of anything like your insurance, Send the copies in the mail and send them certified. If you need any information regarding your account you can do this in the form of a letter called a "Qualified Written Request". You need to state in your letter that it is a Qualified Written Request and make sure you keep a copy. Send it certified. According to RESPA rules they have 60 days to answer you. If you have a lawyer that you can give a copy to you need to include that in your letter at the bottom. cc: lawyers initials. You can find the proper format for the qualified written request on the internet. Just google it.

You can ask for anything about your account and they have to answer you. Ask for an explaination of your fees in detail. Ask for documentation of how your escrow funds are being used. Anything you need. Just make sure when you write them that you ask for detailed information and that you do not write an angry letter. (I know that's hard to do) Just look online for the proper format.

Beatrice you need to stay off the phone. You will get nowhere. I know from experience. If you need to send them proof of anything like your insurance, Send the copies in the mail and send them certified. If you need any information regarding your account you can do this in the form of a letter called a "Qualified Written Request". You need to state in your letter that it is a Qualified Written Request and make sure you keep a copy. Send it certified. According to RESPA rules they have 60 days to answer you. If you have a lawyer that you can give a copy to you need to include that in your letter at the bottom. cc: lawyers initials. You can find the proper format for the qualified written request on the internet. Just google it.

You can ask for anything about your account and they have to answer you. Ask for an explaination of your fees in detail. Ask for documentation of how your escrow funds are being used. Anything you need. Just make sure when you write them that you ask for detailed information and that you do not write an angry letter. (I know that's hard to do) Just look online for the proper format.

Beatrice you need to stay off the phone. You will get nowhere. I know from experience. If you need to send them proof of anything like your insurance, Send the copies in the mail and send them certified. If you need any information regarding your account you can do this in the form of a letter called a "Qualified Written Request". You need to state in your letter that it is a Qualified Written Request and make sure you keep a copy. Send it certified. According to RESPA rules they have 60 days to answer you. If you have a lawyer that you can give a copy to you need to include that in your letter at the bottom. cc: lawyers initials. You can find the proper format for the qualified written request on the internet. Just google it.

You can ask for anything about your account and they have to answer you. Ask for an explaination of your fees in detail. Ask for documentation of how your escrow funds are being used. Anything you need. Just make sure when you write them that you ask for detailed information and that you do not write an angry letter. (I know that's hard to do) Just look online for the proper format.