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Report: #1268616

Complaint Review: Hot Wire - Internet

  • Submitted:
  • Updated:
  • Reported By: Mary — Claremont California U.S.A.
  • Author Confirmed What's this?
  • Why?
  • Hot Wire Internet USA

Hot Wire Hot Wire is the worst company ever! Buyer Beware!!!! San Francisco, California Internet

Show customers why they should trust your business over your competitors...

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I attempted to rent a car on the weekend, the Hot Wire representative, told me it was no problem, and that she could help me rent through Avis in my area.  Sounded so easy, however....when I called the number to confirm the car rental, and time to pick up the car, they could not be reached.

I called back and told her this, she told me there is a no refund policy.   I explained, I did not get the service, so logically, I should be refunded.  She said she would attempt to call the company herself.  

After being put on hold for twenty minutes, I decided to call back to get someone else.  They claimed my name, address, or e-mail was not in the system. 

I told them, however, they did magically, charge my credit card.  They never did help me, just robotically tell me how great my "deal" was, and that there was a no refund policy.  

How I wish I had read othe reports about this company.  Don't end up like me with Buyer's regret, and a 77.00 charge, that will take a long time to get back.

This report was posted on Ripoff Report on 11/17/2015 04:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hot-wire/internet/hot-wire-hot-wire-is-the-worst-company-ever-buyer-beware-san-francisco-california-1268616. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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