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Ripoff Report | Hotel.com Review - Internet - Hotelcom i called to
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Report: #351788

Complaint Review: Hotel.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Houston Texas
  • Author Confirmed What's this?
  • Why?
  • Hotel.com Hotel.com Internet U.S.A.
  • Phone: 800-219-4606
  • Web:
  • Category: Hotel

Hotel.com I called Hotel.com to help me find an alternative Hotel. I asked for a reservation that I can cancel later. I gave them my debit card a few hours later I was told it is not refundable. Hotel.com lied to merla assured me that I can use this prepay deal and get a refund if I need to cancel which seem better then starting the search all over later. 4 hours later when I called to cancel I was told Internet

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Hotel.com agent promised me an hotel I can prepay the reservation but cancel later. Four hours later when I needed to cancel I was told my Hotel reservation of $603. is not refundable. Three different "customer service" people talked to me and expressed regret for my "unfortunate mistake" oblivious compleltly to the facy I was told a Bold Lie. I am trying to get my money back. So far they are not responsive.

Rita
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 07/15/2008 09:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotelcom/internet/hotelcom-i-called-hotelcom-to-help-me-find-an-alternative-hotel-i-asked-for-a-reservat-351788. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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