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Ripoff Report | Hotwire.com Review - Internet - Hotwirecom hotel ripoff
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Report: #1340879

Complaint Review: Hotwire.com - Internet

  • Submitted:
  • Updated:
  • Reported By: cmgoodman1221 — Chicago Illinois USA
  • Author Confirmed What's this?
  • Why?
  • Hotwire.com Internet USA

Hotwire.com Hotel, ripoff, false booking San Francisco California

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I booked a hotel through Hotwire.com on 11/02/2016, for one night in Cleveland, Ohio, at the Drury Plaza hotel in downtown Cleveland. After driving hundreds of miles and several hours, I arrived at the hotel and was told Hotwire.com sold 5 rooms to 30 people. A Drury employee told me I was being 'relocated' by Hotwire to another downtown Cleveland hotel. Instead, I was offered options more than 30 minutes/miles outside of downtown Cleveland. In addition, I was hung up on or disconnected multiple times by Hotwire.com, I spent over two hours on and off the phone with them.  The company refuses to do anything but place the blame on others.

This report was posted on Ripoff Report on 12/01/2016 02:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotwirecom/internet/hotwirecom-hotel-ripoff-false-booking-san-francisco-california-1340879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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