Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1310163

Complaint Review: Hotwire.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Jim — Alpharetta Georgia USA
  • Author Confirmed What's this?
  • Why?
  • Hotwire.com Internet USA

Hotwire.com Inflated Reviews and Hotel Ratings San Francisco CA

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

On June 7th, I booked a hidden Hot Rate Deal for a 2-1/2 Star Hotel which stated a "80% Recommended" customer rating.

What I got was the LaQuinta Inn, Roswell, GA.  Nasty Hotel in an unsafe part of an otherwise nice suburb of Atlanta.

Priceline rates this hotel as 1 Star.  Hotwire's own Hotel section shows a "60% Recommended" based on their own reviews, not 80%.

This is the second time I have used Hotwire in recent weeks only to get a lesser hotel than what I bid on.  The first time I thought it was just bad luck, now I know it's how this company operates.

I called Hotwire customer service to complain and the customer service rep argued with me that this hotel was as advertised.  Really, you know that all the way over there in India?  Ridiculous !!  You agree to the no-refunds policy of course when you blind bid, but they shouldn't have a free hand to just outright cheat people, then hide behind the policy.

I will not do business with this company again and want to warn others to stay away.  Priceline isn't perfect either, but they seem to do business a little more honestly.

 

This report was posted on Ripoff Report on 06/07/2016 08:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotwirecom/internet/hotwirecom-inflated-reviews-and-hotel-ratings-san-francisco-ca-1310163. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now