Complaint Review: HP instant ink - Internet
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- Author Not Confirmed
- HP instant ink Internet USA
- Phone:
- Web: https://instantink.hpconnected.com/...
- Category: Electronic Manufacturers
HP instant ink Buyer Beware! Internet
*Consumer Comment: I second that HP rip-off
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Buyer Beware,
Before You sign up for HP Instant Ink program know what you are actually signing up for. I signed my family up for this program for pure convenience. The thought of the printer ordering ink when ever i we were low sounded like a good thing. But what I didn't know is that if you allow your subscription to cancel you will no longer be able to use your printer in your house. That's right, they will shut control of your printer down and you will no longer be able to print or use your printer.
No where on the HP instant Ink flyer does it say anything about disabling your printer if you do not continue the online subscription. This can not and should not be tolerated. That's like buying a TV and having it shutoff if you don't extend the warranty!
I think this smells of class action law-suit. They know it wrong, but will ask for forgiveness later after they have made millions doing it the wrong way. DONT BUY HP printers!
i still have the flyer if anyone out there would like to see it. when you respond just let me know and I will send it to you.
This report was posted on Ripoff Report on 03/27/2017 01:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hp-instant-ink/internet/hp-instant-ink-buyer-beware-internet-1364257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
I second that HP rip-off
AUTHOR: paul - (United States)
SUBMITTED: Wednesday, April 04, 2018
Same thing happened to me in the middle of getting my taxes together. Talk about big brother. They remotely shut down your printer and say they know how much ink you have left. To your point - none of this was in the brochure or mentioned by the sales rep at Best Buy.
I was thinking I was saving time and money only to nosedive into a printing headache. Tell me this is not an invasion when they access your printer and remotely prevent you from printing on a printer which i purchased.
I can understand them not shipping any more ink - but to take control of your printer (I called customer service and they claim they are only authorized to take control of the ink inside the printer - not the printer itself. Unless they have a chip in every cartridge that sounds like a crock)
I agree and hope an attorney takes this up in a class action lawsuit. I'm all in.
Ridiculous.
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