Complaint Review: HRS USA - Baltimore Maryland
- HRS USA P. O. Box 17602 Baltimore, Maryland U.S.A.
- Phone: 1-302-327-2400 or 1-800-3
- Web:
- Category: Credit & Debt Services
Heilig Meyers HRS USA Household Finance Services, ripoff late payment fee, accrued interest due date
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I purchased from Heilig Meyers (now bankrupt) a mattress, box springs and an expensive mattress cover to maintain the warranty since stains, etc. would void warranty. I purchased on the 12 months same as cash plan.
Following are my issues:
Late charge assessement $25.00 Payment due 09/17/01 and HRS USA received payment of $50.00 and posted to my statement payment on 09/20/01.
On my December statement the owed balance was $39.87 on my account balance, my wife wrote out a check in the amount thinking that the account was paid in full. On the check she recorded "paid in full". Payment due date was 12/17/01 and we did not receive the bill until after 12/03/01. I received a statement in January 2002 stating that I still owed $93.80 since the payment of 39.87 was not paid before 12/03/01 which was the end of promotional financing offer.
Finally, a warranty issue with my purchase has developed and I have had to purchase an egg crate foam to add to my expensive mattress, in order, for me and my wife to get a decent nights sleep. Is HRS USA just a collection agency for Heilig Meyers company or should I take up warranty issue with HRS USA, I dare you to try to pick up the phone and try to get through to the customer service department and talk to someone in person although they list a number for making contact.
The only way that I was able to speak to someone was by getting the telephone number from the local credit bureau. I plan on doing a lot of letter writing starting with HRS USA or as known by the credit bureau as Household Financing Services, call 1 800 365-3816 to reach them as they seem to have provided a telephone numb
Click here to read other Rip-off Reports on Household Credit Services aka Union Plus aka GM
This report was posted on Ripoff Report on 01/10/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hrs-usa/baltimore-maryland-21297-1602/heilig-meyers-hrs-usa-household-finance-services-ripoff-late-payment-fee-accrued-interes-11230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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