HSA Home Warranty Deceptive Home Warranty Company Cross Plains Wisconsin

I recently purchased a home and my real estate agent included a 1 year HSA home warranty.  Well it was not even 1 1/2  weeks after closing (we were not even starting to move in), we noticed that the septic system was "bubbling" up and we wondered what was going on,  Well, we found out that my home has a septic holding tank and it uses a septic pump to push the water up to the city sewer line.  Well after digging up part of the yard and removing the lid from the septic tank, the plumbing people noticed that the "pump" that was used to pump up the sewage to the city pipe has burned up and that the pump in the tank was a fluient pump instead of a grinder pump.  Prior to anything happening, i looked at our contract and noticed that the spetic system coverage was not there and I had called them to add it.  It came to $2K to replace the pump, suck out the septtic tank and replace the GFI electrical outlet that the pump would plug in to.  I called HSA, they informed me that I would have to wait 30 days from the date that the police first started for them to pay for the repair.  I said to them, I have not even moved in (sleeping at the house) yet.  What am I to do?  Wait for 30 days, then get it fixed?  The person on the 800# was rude and said that is our rules.  I tried to talk to anyone in "upper management" and they refused to send me to a person.  If you go to buy a house, tell your realtor not to get HSA for a warranty company.