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Report: #814854

Complaint Review: hughes net - Internet

  • Submitted:
  • Updated:
  • Reported By: bmbrzgrl — taneytown Maryland United States of America
  • Author Not Confirmed What's this?
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  • hughes net Internet United States of America

hughes net Stole over $300 for their own mistake out of my bank account Internet

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I had canceled my hughes net satellite internet service due to temporally moving out of state. The reason for moving was being relocated due to my husband being in the military.We had no problems canceling the service, our payments have always been on time and we did not owe them anything due to being with them long enough to not have broken any contracts. with relocating they took my new address and told me they were sending me shipping boxes for their equipment. I had no problems with that. I never received the boxes due to them sending them to the wrong house. They sent the shipping boxes to the old address expecting me to be there to send back the equipment. instead of notifying me of this mistake they took it upon themselves to take 318 dollars from my bank account unauthorized and will not refund the money admitting its their mistake until they get the equipment back. To top this off the money they took was the last of what I had on my christmas vacation to get back home. I am 8 months pregnant with 3 kids and a deployed husband, and all they could say was sorry and no refund. This has left me stranded and no way to get back to my home, so i can't send their equipment back since i am stuck at my sister's house in another state.

This report was posted on Ripoff Report on 12/28/2011 11:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hughes-net/internet/hughes-net-stole-over-300-for-their-own-mistake-out-of-my-bank-account-internet-814854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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