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Report: #1304097

Complaint Review: I PAYMENT - oceanport New Jersey

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  • Reported By: mimi, g — howell New Jersey USA
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  • I PAYMENT *** * **** ** oceanport, New Jersey USA

I PAYMENT,  oceanport New Jersey

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I OPENED A MERCHANT ACCOUNT WITH I PAYMENT ON 5/2/2016 AND I HAD SERIOUS ISSUES FROM DAY 1 , FIRST AMEX ACCOUNT WAS NOT SET UP AT ALL HAD TO WAIT 3 DAYS UNTIL THEY FIXED THAT THEN MY DEBIT ACCOUNT WASN'T WORKING AT ALL  THEN FOUND OUT THAT  FLEXIBLE SPENDING CARDS WEREN'T WORKING EITHER WHICH WAS THE ORIGINAL REASON WHY I SWITCHED FROM OTHER PROCESSOR.

AFTER FIVE DAYS OF E-MAILS AND PHONE MESSAGES MY REP JAASAN SANFORD CALLS ME TO TELL ME THAT HE'S NEVER WORKED THAT LONG ON AN ACCOUNT AS IT WAS MY FAULT THAT HE DIDN'T SET UP ANYTHING RIGHT , EVEN MY PIN PAD ISN'T WORKING HE DIDN'T BOTHER TO MAKE SURE IT'S SET UP CORRECTLY . AFTER A LONG STRUGGLE TO GET THRU TO SOMEONE , JAASAN STANFORD REFUSED TO COMMUNICATE WITH TECH SUPPORT TO SEND ME A NEW PIN PAD , RIGHT NOW IAM LOOSING BUSSINESS BECAUSE OF THIS COMPANIES INCOMPITENT EMPLOYEES. IAM FRUSTRATED WITH NO WHERE TO GO.

This report was posted on Ripoff Report on 05/06/2016 12:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/i-payment/oceanport-new-jersey-07757/i-paymentnbspnbspoceanport-new-jersey-1304097. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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