Complaint Review: ICM - internet cash machines - Internet
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- Author Not Confirmed
- ICM - internet cash machines 26741 PORTOLA PKWY Internet United States of America
- Phone: 877-863-3088
- Web: icmwebsites.com
- Category: Bait-and-Switch
ICM - internet cash machines charged my credit card without my authorization and won't refund my money in full!!! Internet
*Author of original report: ICM did not refund my money. Only a portion!
*UPDATE Employee: Customer has been cancelled and refunded as of 7-12-10
Show customers why they should trust your business over your competitors...
ICM offered me a work at home opportunity and charged my credit card, with my permission, $2.97. Then a representative called me to go over the details on the opportunity. After speaking with him for an hour I decided not to move forward with the opportunity and told them I was no longer interested. They still charged my credit card another $149 after that without my permission and are now only offering me a $70 refund. I feel I was deceived and want my money back. They took advantage of me and many others and need to be stopped.
This report was posted on Ripoff Report on 07/08/2010 04:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/icm-internet-cash-machines/internet/icm-internet-cash-machines-charged-my-credit-card-without-my-authorization-and-wont-r-621642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
ICM did not refund my money. Only a portion!
AUTHOR: Jessica Hanson - (United States of America)
SUBMITTED: Monday, July 12, 2010
That is okay because my bank is prepared to file fraud charges against ICM if they do not refund the full amount by a specified date.
#1 UPDATE Employee
Customer has been cancelled and refunded as of 7-12-10
AUTHOR: Director of Operations - (United States of America)
SUBMITTED: Monday, July 12, 2010
Thank you for your correspondence in connection with the above-referenced matter.
In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer has been provided a FULL refund for the purchase, in the amount of $149.95 to the card ending in #9648. Refunds provided on 7-12-10 and 7-8-10 for $79.95 and $70.00 respectively.
If this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. Please contact our office directly if we may be of any further assistance.
Respectfully yours,
Internet Cash Machine Staff
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