Complaint Review: ICM -internet cash machines - Internet
- ICM -internet cash machines Internet United States of America
- Phone: 18778633088
- Web: www.icmwebsites.com
- Category: Computer Marketing Companies
ICM -internet cash machines This company gives you three days to cancel (which is the law), but it takes you more than three days to get onto their web site. They refused to give me back my money because the three days had pass Internet, Internet
*UPDATE Employee: If customer would provide their actual full name that they used to sign up for the program, we could provide a refund or make sure they are refunded.
After signing up to get more information and possibly use their services, Internet Cash Machine gives you three days to try out their product. I could not get onto the site until the three had passed.
I called the phone number listed on he third day and was then able to get onto the website. The next day I called to cancel my subscription and was informed that it was too late and the $139 would not be refunded, I could cancel my subsription but not get the refund back. I spoke with a supervisor and was told the same thing.
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This report was posted on Ripoff Report on 05/11/2010 12:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/icm-internet-cash-machines/internet/icm-internet-cash-machines-this-company-gives-you-three-days-to-cancel-which-is-the-law-602093. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
If customer would provide their actual full name that they used to sign up for the program, we could provide a refund or make sure they are refunded.
AUTHOR: Director of Operations - (United States of America)
SUBMITTED: Wednesday, May 12, 2010
Thank you for your correspondence in connection with the above-referenced matter.
We are unable to take action to resolve this complaint because the complainant needs to provide additional information used while signing up for the program such as last name, phone number or email address.
Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay.
In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.
1. Client reaches Internet Cash Machine offer site through different
internet advertisements.
2. Client is directed to a sales landing page to enter preliminary
information, in which there is a link at the bottom of the page to
the Terms and Conditions of the signing up for the program.
3. Then the customer must provide their credit card information on the
secured payment page and must agree to the terms and conditions, that are
conspicuously displayed no more than 80 pixels from the order submission button.??
In addition to clearly spelling out each fee required for the service, we provide the number for the customer to call to cancel the account.
Based on the above representations and facts, there can be no question that ICM has taken every step to assure that all the terms and conditions are displayed multiple times throughout the sign up process and after the signup is complete. For any customer to state that, they were not made aware or did not see or was not informed or did not authorize the charges regarding the charges for the service, would be a misstatement.
Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. Please contact our office directly if we may be of any further assistance.
Respectfully yours,
Internet Cash Machine Staff


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