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Report: #609957

Complaint Review: ICM - internet cash machines - foothill California

  • Submitted:
  • Updated:
  • Reported By: lilli — bellefontaine Ohio United States of America
  • Author Not Confirmed What's this?
  • Why?
  • ICM - internet cash machines 26741 portola Parkway suite 912 foothill, California United States of America

ICM - internet cash machines I cancelled within 2 days and they took out 150. anyway and they said no record and no one called me. someone called to set up and then they had no record of that either. My account bounced and incure foothill California

*UPDATE Employee: Customer was cancelled and refunded as of 6-3-10

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I had ordered this product for 2.95. After reading on I decided not to purpose it. I called to cancel with in the three days,then they called me and she told me she was my support person and was here to help me set up. I told her I cancelled and she said o.k. and have a nice evening. The next day they pulled 150. out of my account which caused nsf fees and when i called them on it, they said they had no record of it and they have no record of some-one calling me. They have no record of anything except taking my money. I will be filing a police repot on this. I think it is sad that people will take advantage of some-one that has just went through cancer and has no help. I am not allowed to go back to work until I am cleared by my doctor and they took the only money I had. I now have to go to a food bank to eat. I hope this company gets what is comming to them.       

This report was posted on Ripoff Report on 06/03/2010 03:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/icm-internet-cash-machines/foothill-california-92610/icm-internet-cash-machines-i-cancelled-within-2-days-and-they-took-out-150-anyway-and-609957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Customer was cancelled and refunded as of 6-3-10

AUTHOR: Director of Operations - (United States of America)

POSTED: Thursday, June 03, 2010


Thank you for your correspondence in connection with the above-referenced matter.



In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer has been provided a FULL refund for the purchase, in the amount of $152.92 to the card ending in #4297.



If this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.



Respectfully yours,



Internet Cash Machine Staff





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