Complaint Review: ICM Websites - Internet
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- Author Not Confirmed
- ICM Websites Internet United States of America
- Phone: 877-863-3088
- Web: icmwebsites.com
- Category: Credit Card Fraud
ICM Websites Charged my credit card without my authorization Internet
*UPDATE Employee: Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.
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Two charges showed up on my credit card from ICMWEBSITES.COM. When I called them (their phone number was listed on my statement) they said I had signed up for some internet cash machine. I told them I had received an email about their services but did NOT sign up or authorize anything from their company. They charged my card twice, once for $2.97 and again for $149.95. They would NOT take off the charges so I had to call my credit card company and file a dispute. My credit card company took off the charges immediately.
Then I went to the website and unless you have a log in and password, you can't get anywhere, no customer service link or anything. I checked my spam folder and there was an email from them with my email address and a password. I logged in and placed a cancel on the account (which I never signed up for) but there still was not a place to explain why you are cancelling. They don't give you the option to explain you have been ripped off by them.
I don't know how these people can get away with charging someones credit card without authorization and then argue the fact that you did authorize it. My opinion they are a rip off company.
This report was posted on Ripoff Report on 07/06/2010 01:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/icm-websites/internet/icm-websites-charged-my-credit-card-without-my-authorization-internet-620659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.
AUTHOR: Director of Operations - (United States of America)
SUBMITTED: Tuesday, July 06, 2010
Thank you for your correspondence in connection with the above-referenced matter.
We are unable to locate this account with the name provided in the complaint. We would simply ask this customer to contact our office at 1-877-863-3088, ext 144 and ask for Jennifer at extension 144. Jennifer has been directed to immediately address and resolve your concerns, provide you a refund, or cancel your account.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.
Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay.
In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.
1. Client reaches Internet Cash Machine offer site through different
internet advertisements.
2. Client is directed to a sales landing page to enter preliminary
information, in which there is a link at the bottom of the page to
the Terms and Conditions of the signing up for the program.
3. Then the customer must provide their
credit card information on the
secured payment page and must agree to the terms and conditions, that are
conspicuously displayed no more than 80 pixels from the order submission
button.??
Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. Please contact our office directly if we may be of any further assistance.
Respectfully yours,
Internet Cash Machine Staff
Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.
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