Complaint Review: ICON Security - Provo Utah
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- Author Confirmed
- ICON Security 3507 North University Ave, #200, Provo, Utah U.S.A.
- Phone: 801-3775333
- Web:
- Category: Security Services
ICON Security Failed to provide promised service Provo Utah
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The sales person who came to my home to sell me the service stated that if I moved, the service would be transfered to my new address for no additional cost. I moved from Michigan to Tennessee only to find out that they do not provide service here. I was told my only options were to sell my contract to someone, I.E. the person who bought my home, or to pay off my contract. The Customer Service rep was VERY RUDE, making statements like, "no one made you move to TN". With a 39 mo contract, buying it out is very costly when it states in the contract that the service can be moved and there is no disclaimer that gives areas where service is not available.
Needless to say, I am caught between a rock and a hard place. I am paying for a service that I can not use.
Peggy
Nashville, Tennessee
U.S.A.
This report was posted on Ripoff Report on 08/08/2009 07:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/icon-security/provo-utah-84604/icon-security-failed-to-provide-promised-service-provo-utah-477632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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