Complaint Review: ICS = INTERNATIONAL COUNTERINTELLIGENCE SERVICES, INC. - Scottsdale Arizona
- ICS = INTERNATIONAL COUNTERINTELLIGENCE SERVICES, INC. 4110 N. Scottsdale Rd. #310 Scottsdale, Arizona U.S.A.
- Phone: 800-828-9198
- Web:
- Category: Private Investigators
ICS = INTERNATIONAL COUNTERI NTELLIGENCE SERVICES, INC., MICHAEL RABERN Not capable of obtaining information in a covert manner for child molestation cases, website overrated Scottsdale Arizona
*UPDATE Employee: To Ms. Maria Michel
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This agency promises the world in their over rated website and cannot produce a discernible video or picture. Their equipment and strategies are outdated. Be careful of what you submit before your case is initiated as you will be charged for all the information you turned in as their own.
Their billing practices do not hold up to ethical standards and the only time you will receive invoices during the course of your case will be when you call and ask for an update. Most calls are not returned in a timely manner and you are left hanging.
The Better Business Bureau has had 17 complaints filed against this agency in the past three years and how they remain in business is a mystery to me.
My conclusion: Over Rated Website and very Incompetent work.
Maria
Oceanside, California
U.S.A.
This report was posted on Ripoff Report on 02/25/2008 03:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ics-international-counterintelligence-services-inc/scottsdale-arizona-85251/ics-international-counteri-ntelligence-services-inc-michael-rabern-not-capable-of-obt-311908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
To Ms. Maria Michel
AUTHOR: Marshall ICS - (USA)
SUBMITTED: Wednesday, June 01, 2016
I have thoroughly reviewed Ms. Michel’s case. When Ms. Michel’s hired ICS, one of the requests was for background checks and an investigation attempting to find associations between designated individuals. This was assignment was completed. Ms. Michel was provided with all the information acquired. Ms. Michel also requested surveillance at a particular address to document the activities. This assignment too was accomplished. Ms. Michel was, apparently, not satisfied with the quality of the video acquired during surveillance. Ms. Michel was made aware that surveillance work cannot be guaranteed since you never know what the subject will do or what situation the investigators may find themselves in. Ms. Michel was provided with both written and verbal reports of the investigation along with the available video.
Ms. Michel has requested a refund of the unused portion of the monies paid. I have reviewed the invoices and included copies with this response. There are no unused funds.
Ms. Michel may not be satisfied with the results of her investigation; however, ICS did do the work requested in a timely and professional manner and provide Ms. Michel with the results of that investigation.
We are happy to respond to your request for assistance in clarifying this matter. ICS values its clients and we would very much like to resolve this situation. If you have any questions, please contact me at 480-990-8888.
Sincerely,
Communications Manager
International Counterintelligence Services, Inc.
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