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Report: #556415

Complaint Review: ICS = INTERNATIONAL COUNTERINTELLIGENCE SERVICES, INC. - Scottsdale Arizona

  • Submitted:
  • Updated:
  • Reported By: George — Albuquerque New Mexico United States of America
  • Author Not Confirmed What's this?
  • Why?
  • ICS = INTERNATIONAL COUNTERINTELLIGENCE SERVICES, INC. 8283 North Hayden Road, Suite 128, Scottsdale, Arizona United States of America

ICS = INTERNATIONAL COUNTERINTELLIGENCE SERVICES, INC. ICS World; Michael Rabern, Thomas Kane Scam Artists; Fraudsters- contracts for investigation with out of state contractors and makes excuses why they won't pay after 30 days. Scottsdale, Arizona

*Author of original report: Update on This Report

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ICS contracted with our PI firm in Albuquerque for work in Albuquerque. After all the work was done and fedexed to ICS Investigator Thomas Kane, we awaited payment. 30 days later, after exchangiing many emails, none of which wherein Mr. Kane expressed dissatisfaction or that he was missing a video. When payment was due, Mr. Kane manifested all kinds of excuses for their lack of payment, i.e. sent your request for payment to ICS AP for payment; then sorry, we recently fired AP employee, let me check on the payment; took your payment request to ICS President for payment; etc. Finally, President Mike Rabern stated, "Let's see if everything was done right". 40 days later, they claim our video surveillance is missing, claiming our DVD was blank. It took them 40 days to check the DVD and claims it is now blank. It was not, we verified it was a good DVD prior to shipment. Maybe they erased it.....Don't waste your time with this unprofessional agency. PI clients deserve immediate access to surveillance results not 40 days later and contract PIs beware..........

This report was posted on Ripoff Report on 01/18/2010 05:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ics-international-counterintelligence-services-inc/scottsdale-arizona-85258/ics-international-counterintelligence-services-inc-ics-world-michael-rabern-thomas-k-556415. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Update on This Report

AUTHOR: George - (United States of America)

POSTED: Sunday, January 24, 2010

We finally received a check from ICS. Our last email conversation with Mr. Kane of ICS was that ICS accused us of failing to provide a CD of the requested video. We replied that the CD with video intact (as verified by the our CEO) on the CD was sent FEDEX and received by ICS by next day priority 9:30 AM. We have a signature for the receipt by ICS. A week later (44 days from receipt of our invoice for payment), we did receive our check. Due to the unacceptable communication concerning all of the above, we chose to no longer provide contract investigative services for ICS.

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