Impressive Canvas Canvas Freaks Impressive Canvas ripped me off!! Internet

Impressive Canvas has sponsored ads on Facebook.  I found a framed printed canvas that looked appealing and placed the order on November 17th, 2016.  They claim it will arrive in 21 business days which is a lie.  They also claim it's shipped insured and trackable.... lie number two.

     Twenty-one business days came and went so I emailed asking what the deal is.  The order is shipped from CHINA which is NOT disclosed on the website.  I have now waited 3 months for my order to arrive and emailed the support numerous times.  They gave me a new excuse everytime... wait longer, etc. until now they just stopped responding at all.  The tracking contains a few scans in China but nothing since.  I've contacted USPS who has no record of it at all.

        My confirmation email specifically says insured.  Why can they not file a lost claim on the order and reship it to me?  Now their website tries to calim no fault for delays etc after it is shipped which is complete bullshit.  I have filed a dispute on the charge and expect it to be refunded sometime soon.  Until then I'm out $99.99 for ordering from a scam company.  The support is complete crap, the company is complete crap, and if I ever find out where these assholes are located in Florida I'll be making a little visit and whooping some a*s.