Complaint Review: International Wig Company - Carlsbad California
- International Wig Company Carlsbad, California U.S.A.
- Phone:
- Web:
- Category: Beauty Products
International Wig Company ripoff Carlsbad California
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I have the dialog sent to me by their rude customer service.... even calling me a moron all because I emailed them and asked them what was wrong with their phone service. They cancelled my order that I had put in online and yet debited my card. I have posted the email exchange. I would like to be a part of getting their company into compliance. And would gladly be a part of any suit that could be brought against this company.
From: Wigs! Add to Address Book
Date: 2005/08/16 Tue PM 03:39:51 EDT
To: ****
Subject: Re: Re: great
we dont need your permission, moron
and your card is authorized, not debited
do sue us! we love it! hahahahaha
On 8/16/05, ***** wrote:
You have debted my account.. thats against the law and then cancelled my order without permission...
From: Wigs!
Date: 2005/08/16 Tue PM 03:53:21 EDT
To: *****
Subject: Re: Re:
very rude. all reps here agree. anything else we can assist you with today peaches?
On 8/16/05, ****** wrote:
I am not lying.. first it said.. no one available.. but then I called back and it hung up.. and I tried it again.. it rang and rang and then it sounded like it hung
up.. thats the truth.
So I gave up and ordered online.. but someone said they
were voiding my order just because I emailed a complaint.
I will have to seek further assistance and I will email them my dialogue as it was not rude at all.
From: Wigs!
Date: 2005/08/16 Tue PM 03:27:06 EDT
To: ****
Subject: Re: Re:
our line does not do that. our phone is fine. voice mail is for a reason- no one is available. not sure what is wrong with not having a sales person available? typical for a business with calls continuously coming in!
On 8/16/05, ****** wrote:
no.. after I got the recording.. It ried calling again and it just started pickingup and hanging up.. buy oh well.. I just ordered online. but I hate doing that.
From: Wigs!
Date: 2005/08/16 Tue PM 03:16:15 EDT
To: *****
Subject: Re:
yes we have many calls. did you not leave a message?
On 8/16/05, ****** wrote:
I keep trying toplace my order.. calling the number on the site but I keep getting a message no sales person available .. Is there any particular reason.. ?
Sherida report away. i am the manager. we have voided yoru order, do NOT email here again
On 8/16/05, ****** wrote:
I would like to find out who you are as If you cancelled my order.. I will call the BBB on you. I have not been rude .. you are..and you have no right to cancel anything. I am also reporting you to my bank. and to your parent company with this email. Sherida
From: Wigs!
Date: 2005/08/16 Tue PM 03:18:05 EDT
To: *****
Subject: Re: great
no one hangs up our line. try calling the right # your emails are beyond rude. i will void your order. you can shop elsewhere. you have some nerve. we are refusing service to you. how is THAT for running a business??
On 8/16/05, **** wrote:
Now when I call in an order someone picks up the line and then hangs up... Not a good way to run a business.
Sherri
henderssonville, Tennessee
U.S.A.
This report was posted on Ripoff Report on 08/16/2005 01:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/international-wig-company/carlsbad-california/international-wig-company-ripoff-carlsbad-california-153875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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