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Report: #600838

Complaint Review: Internet profit success system - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Dora Taitingfong — kent Washington United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Internet profit success system Internet United States of America

Internet profit success system I only wanted information for $2.97 but was also charged $139.95 without my authorization.Called icm websites to terminate subscription and demand refund of unauthorize charged.They refused to refund. Internet

*UPDATE Employee: Customer has been cancelled and refunded as of 5-7-10

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icm website is a total scam. I only wanted the information kit for $2.97. I was not aware of an additional charge in the amount of $139.95 which was charged to my credit card. I did not authorize such charge. Made several attempts to contact company but no response. Finally got thru made a complain and demanded to xcl subscription and refund the money. I was advised that I did not meet the 3 day cancellation which was communicated to me thru my email. How can I possibly authorize a charge for a product that I havent receive? Demanded my money back but they refuse. Ordered information kit on April 30, 2010. It is now May 6, 2010 and have not received the information kit. I demand a refund of all charges.

This report was posted on Ripoff Report on 05/06/2010 08:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/internet-profit-success-system/internet/internet-profit-success-system-i-only-wanted-information-for-297-but-was-also-charged-600838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Customer has been cancelled and refunded as of 5-7-10

AUTHOR: Director of Operations - (United States of America)

POSTED: Friday, May 07, 2010


Thank you for your correspondence in connection with the above-referenced matter.



In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a refund for the purchase, in the amount of $142.92.



Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay. 



In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.



1.     Client reaches Internet Cash Machine offer site through different         
        internet advertisements.



2.     Client is directed to a sales landing page to enter preliminary     
        information, in which there is a link at the bottom of the page to
        the Terms and Conditions of the signing up for the program.            



3.     Then the customer must provide their credit card information on the
        secured payment page and must agree to the terms and conditions, that are     
        conspicuously displayed no more than 80 pixels from the order submission button.??



In addition to clearly spelling out each fee required for the service, we provide the number for the customer to call to cancel the account.



Based on the above representations and facts, there can be no question that ICM has taken every step to assure that all the terms and conditions are displayed multiple times throughout the sign up process and after the signup is complete.  For any customer to state that, they were not made aware or did not see or was not informed or did not authorize the charges regarding the charges for the service, would be a misstatement.



Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.



Respectfully yours,



Internet Cash Machine Staff



 





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