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Report: #563152

Complaint Review: Intuit - Quickbooks - Mountain View California

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  • Reported By: Velpro10 — Georgia United States of America
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  • Intuit - Quickbooks 2632 Marine Way Mountain View, California United States of America

Intuit - Quickbooks HORRIBLE CUSTOMER SERVICE - AVOID Mountain View, California

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They have the WORST CUSTOMER SERVICE I have every experienced. I would seriously look at a different accounting software. We have used QuickBooks for years including multi user software. We just tried to update to 2010 and found the company is not helpful in getting things up and going. They try and sell you additional services versus servicing the sale they just made. We are in our second week and can't tell you how many hours I have spent on hold getting the run around. Looks like another company with CEO's trying to bleed small companies dry.

If I cannot get this moving in the right direction soon, I am looking forward to abandoning QB's for other accounting systems. There are many on the market now.

AVOID AND LOOK AT OTHER ACCOUNTING SOFTWARE unless you can afford the time and money for the support you will absolutely need.

This report was posted on Ripoff Report on 02/01/2010 01:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/intuit-quickbooks/mountain-view-california-94043/intuit-quickbooks-horrible-customer-service-avoid-mountain-view-california-563152. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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