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Report: #1384720

Complaint Review: It Works! - Nationwide

  • Submitted:
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  • Reported By: Lynz — Vale North Carolina USA
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  • It Works! Nationwide USA

It Works! It's a MONEY SCAM Nationwide

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This company is a scam. I purchased their product and it made me sick. When i called to cancel my membership (which i was not told that I would be billed 40 something every 3 months) they told me they wouldn't cancel without a doctors note. So the company has already taken my money for a product that made me sick and now wants me to spend more money going to the doctor to prove it made me sick. Also, they are willing to give you something without a doctors note but won't let you stop without one....does anyone see the problem here? I've filed 3 complaints on line and they all come back to the same answer " Thank you for reaching out to It Works! As per request, yes, we can cancel the autoshipment after 3rd month. We reviewed your Loyal Customer account and show that you signed up as a Loyal Customer less than three months ago. As a reminder, when signing up as a Loyal Customer, you agree to complete, at the minimum, three consecutive months of autoship, which allows you to receive wholesale pricing. If you would like to cancel your autoship now, you will be charged a $50 Membership Fee. To finish out the agreement, you will need to let your next 2 autoships process. You may change your product each month, just make sure all changes are made at least two business days before your scheduled autoship date; otherwise the same item will be billed and shipped to you. Also, if you would like to cancel the autoshipment without paying the membership fee due to being sick from taking the product. You will need to get a doctor's note and we advised you to send it through email orders@itworksglobal.com or fax it through number 888-711-3760. If you have any additional question please submit a new ticket. If you need further assistance please contact Customer Service by calling 1-800-537-2395 or 952-540-5699 or you may submit a ticket. We truly value and appreciate your business. Have a wraptastic day! Your It Works! support team!"

it's the same response every time so the customer support is lacking in help here. I've called and been transfered the 3 people and the last person laughed and me and wouldn't transfer me to anyone else. They refuse to help and are only out for money. They know their product is making people sick and they don't care. You also can't remove you mailing address or bank information off your account until you finish your 3 months of paying them. They lock you into something and i've never seen a company do something so horrible to customers. Do not be tricked into buying from them.

This report was posted on Ripoff Report on 07/11/2017 12:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/it-works/nationwide/it-works-its-a-money-scam-nationwide-1384720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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