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Ripoff Report | J P Morgan Chase Review - Lexington, Kentucky
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Report: #945271

Complaint Review: J P Morgan Chase - Lexington Kentucky

  • Submitted:
  • Updated:
  • Reported By: Emma — Kentucky United States of America
  • Author Confirmed What's this?
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  • J P Morgan Chase 101 Main Street, Lexington, KY Lexington, Kentucky United States of America

J P Morgan Chase Chase Bank No safe deposit box Refunds at Chase. Lexington, Kentucky

*REBUTTAL Individual responds: Chase rip off customers

*Consumer Comment: What does the agreement between you and the bank say?

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When you rent a safe deposit box from Chase Bank, they charge you annually a rent charge. But if you want to close the box you get no money back. Even if it still has 11 months of usage left when you close it. They now keep your money and re-rent your box to someone else. The are double dipping on their rental income. And if you as why their is no prorate of funds they get very nasty.

Says a lot about their customer service.





This report was posted on Ripoff Report on 09/22/2012 06:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/j-p-morgan-chase/lexington-kentucky-/j-p-morgan-chase-chase-bank-no-safe-deposit-box-refunds-at-chase-lexington-kentucky-945271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
1Employee/Owner

#2 REBUTTAL Individual responds

Chase rip off customers

AUTHOR: samuel - (USA)

POSTED: Thursday, July 27, 2017

Same happens to me . I just close my box and no refund. There should be any government law regarding this. 

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#1 Consumer Comment

What does the agreement between you and the bank say?

AUTHOR: Ken - (USA)

POSTED: Saturday, September 22, 2012

That's what would govern any refunds.

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