Jackson Hewitt Tax Service high fees, fradulent advertising, rip off, lies to clientele Cartersville Georgia

I am a Jackson Hewitt employee and I do agree that if you were told that you would need to come back at tax time to file your taxes with us, you were missinformed. What we normally say is 'don't forget to come back to finish your return with us at tax time!' Since your return is put on hold, it's logical that you can come back to us. Also, on the second round of ipower plus loans, an advance was taken out on tax preperation fees. You could've went directly to the bank and handled your loan outside of JH, but had you failed to do that you would've met some pretty bad problems had you tried to file somewhere else and not repaid your loan. We recommend that people return to us because the easiest way of repaying your loan is to have it taken out of your tax refund.

I am a Jackson Hewitt employee and I do agree that if you were told that you would need to come back at tax time to file your taxes with us, you were missinformed. What we normally say is 'don't forget to come back to finish your return with us at tax time!' Since your return is put on hold, it's logical that you can come back to us. Also, on the second round of ipower plus loans, an advance was taken out on tax preperation fees. You could've went directly to the bank and handled your loan outside of JH, but had you failed to do that you would've met some pretty bad problems had you tried to file somewhere else and not repaid your loan. We recommend that people return to us because the easiest way of repaying your loan is to have it taken out of your tax refund.

I am a Jackson Hewitt employee and I do agree that if you were told that you would need to come back at tax time to file your taxes with us, you were missinformed. What we normally say is 'don't forget to come back to finish your return with us at tax time!' Since your return is put on hold, it's logical that you can come back to us. Also, on the second round of ipower plus loans, an advance was taken out on tax preperation fees. You could've went directly to the bank and handled your loan outside of JH, but had you failed to do that you would've met some pretty bad problems had you tried to file somewhere else and not repaid your loan. We recommend that people return to us because the easiest way of repaying your loan is to have it taken out of your tax refund.

I am sure everything was included in the contract that those people signed also. If they did not read or understand what they were agreeing to and signed the contract anyway, THEY are to blame NOT Jackson Hewitt

I work for Jackson Hewitt at another location and state. It is true that the customer does not have to have their taxes done at Jackson Hewitt just because they got approved for the loan(s). If somebody was telling the customers this they where wrong. We at our location never told anybody this. They are free to go where they please but then they would also be responsible to take care of paying the loan back themselves and th interest rates where high. I truely beleive that these loans do target the low income people and they are the ones that pay dearly for this mall amount of money. It is also these people that walk into the offices and apply for the loans. They are not forced to do so. Something similar to this are the check advance places. That is the biggest ripoff that there is and it targets the low income people.