Complaint Review: Jagex Ltd. - Cambridge Europe
- Jagex Ltd. 90 St Andrews Road Cambridge, Europe Europe
- Phone: 791-951 784
- Web:
- Category: Websites
Jagex Ltd. Very Poor Account Security Cambridge Europe
*Consumer Comment: Use antivirus
The account security is so weak for Jagex. Your asked to make up a password and security question so, other players cant get into your account. This is not working.
My daughter has had her password changed and, all of her items stolen from her account. A few months ago, someone adjusted the credit card on the account, making it invalid.
Now we are using our paypal account but, we dont feel safe. They need to tighten up their security or, more parents are going to block this game.
Kimberly
Sarasota, Florida
U.S.A.
This report was posted on Ripoff Report on 02/10/2009 07:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jagex-ltd/cambridge-europe-cd41dl/jagex-ltd-very-poor-account-security-cambridge-europe-422326. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Use antivirus
AUTHOR: Matthew - (U.S.A.)
SUBMITTED: Saturday, March 20, 2010
Scan your pc for keyloggers and trojans. When a password gets stolen like that it has nothing to do with their security and your pc's security.
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