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Report: #762503

Complaint Review: Jagex LTD - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: MadMom — Internet United States of America
  • Author Not Confirmed What's this?
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  • Jagex LTD UK Internet United States of America

Jagex LTD Runescape Beware of subscriptions Internet, Internet

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My son had a Runescape account that kept getting stolen, so we cancelled his monthly subscription in September 2010; however the charge kept appearing on my credit card statement every month.

It is now August 2011 and I'm still being charged. I've contacted Jagex/Runescape and they refuse to credit anything, despite the fact that the account had not been used (for anything other than several attempts to cancel it) in 11 months.

I am in the process of reporting to any and every agency that will listen. It's only $5.95 per month, but it's the principal that this company preys on teens and their unsuspecting parents because they think no one will miss $5.95 a month.

I'm a mom who is tired of being taken advantage of!

This report was posted on Ripoff Report on 08/08/2011 01:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jagex-ltd/internet/jagex-ltd-runescape-beware-of-subscriptions-internet-internet-762503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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