Jared The Galleria Of Jewelry charged interest due to their Incompetence Ripoff Akron Ohio

Wow, I suppose that I struck a nerve. Let me clarify. (And lecture a bit on the FDCPA) Although there may have been an error in submitting the original payment, it is the responsibility of the lender to provide for an informed consent when it comes to matters of payment. 99.9% of businesses accomplish this by having a method of entry verification. Now, there is another issue that deals with Fair Debt collections. In an environment where there are collections over the phone and a multitude of business decisions being handled over the phone, Debtors are obligated to keep complete and accurate records. Unfortunately in my case this did not happen, and by Sterling Jewelers (Parent company of Jared's) own admission, should have been rectified to begin with. This is why they gave me a refund.

So far as it being everyone else's problem, I take full responsibility for any action that I have had an informed consent to and I do not think I had it in this case. I am satisfied with the outcome and I believe that Sterling Jewelers is a good company, but I fell through the cracks.

I think that you (Cory) seem to be aggravated for some reason or another by my posting. When you talk about my long drawn out prose you should realize that I was trying to be as detailed as possible so that other people who read this would know exactly what the situation was. There have been times in the past where I have been late on a payment to other companies and I took the consequences in stride, and you will never see a posting from me about them. This was a case where I was not meet half way (in the beginning, later they did. See my original update) and should have been.

Have a great day.

You said it yourself. "The system does not ask you to enter it twice or anything that would prevent errors.". YOU never admit that YOU put in the wrong account number. All this and that and everyone else's problem but not once do you admit to your mistake. That little fact is buried in this long drawn out prose. I mean how tough is it to type in the correct number and then look at the number BEFORE you enter it? Who's incompetence? That's always a good way to go about it. Blame someone else for your own incompetence. Sounds good to me.

I called to cancel my account. Tbe agent asked why, I explained to her the whole thing again. She said that they should have waived the charges and reset my account. She apologised....and get this, she refunded all the interest that I payed over the course of the credit line. So I guess that maybee I will do business with them again.