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Ripoff Report | Julia's Bra Review - WINSTON SALEM, North Carolina
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Report: #429010

Complaint Review: Julia's Bra Shop - WINSTON SALEM North Carolina

  • Submitted:
  • Updated:
  • Reported By: Rockville Maryland
  • Author Confirmed What's this?
  • Why?
  • Julia's Bra Shop 5365 ROBINHOOD RD WINSTON SALEM, North Carolina U.S.A.

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I purchased 6 bras from Julia's bra shop in January using Paypal. They were mailed USPS and I received them on January 29, 2009. I did not like 4 of the bras and contacted JBS to receive a RMA. I returned the items via USPS and they were delivered on Feb 6, 2009 to JBS.

As of February 27, 2009 I am still waiting on a refund of $78.87.

Paypal refuses to file a claim or issue a refund

the JBS website no longer exists (www.juliasbrashop.com) but I keep receiving ad emails from them (last one was Feb 21, 2009).

I have contacted my bank and asked them to reverse the charges.

Annette
Rockville, Maryland
U.S.A.

This report was posted on Ripoff Report on 02/27/2009 07:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/julias-bra-shop/winston-salem-north-carolina-27106-9760/julias-bra-shop-fradulent-seller-will-not-refund-80-for-items-returned-winston-salem-no-429010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 Consumer Comment

Items were returned new/unworn and still in the packaging

AUTHOR: Annette - (U.S.A.)

POSTED: Tuesday, March 10, 2009

The retailer accepted returns of items unworn within a certain time period. I received permission from Julia's bra shop to return the 4 items that I did not like.

I have since received a credit from the bank. However, Julia's bra shop has not attempted to refund the money for the returned items, credit me for the returned items, or replace the returned items. I have not heard from them, even though I keep getting spam from the website which appears to be working again.

buy from them at your own risk

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#2 Consumer Comment

I DON 'T KNOW OF ANYPLACE THAT MAKES REFUNDS FOR RETURNED UNDERWEAR

AUTHOR: Joe - (U.S.A.)

POSTED: Sunday, March 01, 2009

IT SEEMS TO ME I REMEMBER THAT IT USED TO BE AGAINST FEDERAL LAW FOR PEOPLE TO RETURN WORN SWIM SUITS, UNDERWEAR OF ANY KIND.


I CAN'T BELIEVE THAT THESE FOLKS WILL REFUND YOUR MONEY UNLESS THE UNDERWEAR IS STILL SEALED IN THE PACKAGE, UNOPENED AND UNWORN...

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#1 Consumer Comment

The website does exists.

AUTHOR: Wilson - (U.S.A.)

POSTED: Friday, February 27, 2009

http://www.juliasbrashop.com/customerservice.asp
There are three easy ways to contact us:

By Email:

Email us at: consumer.service@juliasbrashop.com. Please include your name, phone number, and if your email is regarding an order, please include the order number. We will respond within 1 business day.

By Phone:

Call us toll-free at 1-866-635-8113 (9am to 5pm, Mon. thru Fri, except holidays).
If your question is about an order, please have your order number.

By Web:

Just fill out the following form and we will be happy to respond within 1 business day.

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