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Report: #491310

Complaint Review: Julia's Bra Shop - Internet

  • Submitted:
  • Updated:
  • Reported By: Vickie — Herndon Virginia USA
  • Author Not Confirmed What's this?
    • Why?
  • Julia's Bra Shop www.juliasbrashop.com Internet United States of America

Julia's Bra Shop Does not honor the return guarantee! Julia's Bra Shop accepted my return and then never bothered to credit my account or send a refund! Internet

*Author of original report: ISSUE RESOLVED
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I bought some things from Julia's Bra Shop, returned them because they didn't fit and never received a credit on my card for my return. This company does not honor it's return policy. Wish I'd checked the Ripoff Report site before I made my purchase.


This is a copy of the last email I sent Julia's Bra Shop:


Customer Service:

 

For the record - I have been trying to get my refund from Julias Bra Shop for 3 months now and apparently you are not going to honor your refund policy.

 

I have called twice since I sent the email below (which was not responded to) and was told that "a money order was in the mail." I called the week of the 10th and was told that a check had been mailed out on Friday the 7th. I called the week of the 17th and was told that a check had been mailed out on Friday the 14th. I have not received a check so I am assuming that a check was never mailed out. 

 

This is the response I got on August 21, 2009 - I've never heard from them again:

 

Mrs. XXXX,

 

I will check into the matter.

Customer Service

 

This report was posted on Ripoff Report on 09/07/2009 11:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/julias-bra-shop/internet/julias-bra-shop-does-not-honor-the-return-guarantee-julias-bra-shop-accepted-my-return-491310. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

ISSUE RESOLVED

AUTHOR: Vickie - (USA)

SUBMITTED: Friday, September 25, 2009

POSTED: Friday, September 25, 2009

REFUND CHECK SENT

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