Complaint Review: Juniper Bank - Wilmington Delaware
- Juniper Bank P.O. Box 8801 Wilmington, Delaware U.S.A.
- Phone: 866-395-8360
- Web:
- Category: Credit Card Processing (ACH) Companies
Juniper Bank ripoff on convenience check Wilmington Delaware
*UPDATE Employee: Credit Card Due Dates with Visa and Mastercard Accounts.
*UPDATE Employee: Credit Card Due Dates with Visa and Mastercard Accounts.
*UPDATE Employee: Credit Card Due Dates with Visa and Mastercard Accounts.
*UPDATE Employee: Credit Card Due Dates with Visa and Mastercard Accounts.
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Juniper Bank sent me a letter along with convenience checks offering 0% interest until January. So I took advantage of it. I must not have read the fine print. There was a $28.30 convenience check promotion fee for writing the check! In addition, as long as I made other purchases on the credit card, I had to pay the entire balance (including the amount of the convenience check) in full by the due date; otherwise, I would be charged interest.
When I called Juniper to discuss this, I was informed that they had no way of separating the convenience check transaction from the other transaction. So, the 0% interest offer is bogus! I asked what the interest rate would have been on the transaction for the first month--and I was informed $9.07. So I am spending $28.30 promotion fee to save $9.30!!!! I am incensed by this! I got no satisfaction in my conversation with the "customer relations" associate and her supervisor. I am cancelling my account with Juniper.
Susan
Syracuse, New York
U.S.A.
This report was posted on Ripoff Report on 09/21/2004 08:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/juniper-bank/wilmington-delaware-19899/juniper-bank-ripoff-on-convenience-check-wilmington-delaware-109515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 UPDATE Employee
Credit Card Due Dates with Visa and Mastercard Accounts.
AUTHOR: D - (U.S.A.)
SUBMITTED: Thursday, November 18, 2004
I must inform you that Juniper Bank carries only Visa and Mastercard branded accounts, and as per the agreement with Visa USA and it's counter-part Mastercard, credit card issuers cannot offer terms that indicate that you must pay off the balance in full every month.
At Juniper Bank, to offer you a Visa or Mastercard they MUST (unless your account has defaulted) offer you a monthly payment option, and Juniper has never had a balance transfer offer that required payment of the balance in full on the due date.
I also wanted to mention that the fee you incurred is not in fact a finance charge, it is a Balance Transfer/Convenience Check fee that is applicable to all account terms, so even if you did not have a promotional APR, then these fees would have been collected anyways. The standard BT/CC fee is 3% of the total amount, and usually $5 minumum, and $50 maximum.
#3 UPDATE Employee
Credit Card Due Dates with Visa and Mastercard Accounts.
AUTHOR: D - (U.S.A.)
SUBMITTED: Thursday, November 18, 2004
I must inform you that Juniper Bank carries only Visa and Mastercard branded accounts, and as per the agreement with Visa USA and it's counter-part Mastercard, credit card issuers cannot offer terms that indicate that you must pay off the balance in full every month.
At Juniper Bank, to offer you a Visa or Mastercard they MUST (unless your account has defaulted) offer you a monthly payment option, and Juniper has never had a balance transfer offer that required payment of the balance in full on the due date.
I also wanted to mention that the fee you incurred is not in fact a finance charge, it is a Balance Transfer/Convenience Check fee that is applicable to all account terms, so even if you did not have a promotional APR, then these fees would have been collected anyways. The standard BT/CC fee is 3% of the total amount, and usually $5 minumum, and $50 maximum.
#2 UPDATE Employee
Credit Card Due Dates with Visa and Mastercard Accounts.
AUTHOR: D - (U.S.A.)
SUBMITTED: Thursday, November 18, 2004
I must inform you that Juniper Bank carries only Visa and Mastercard branded accounts, and as per the agreement with Visa USA and it's counter-part Mastercard, credit card issuers cannot offer terms that indicate that you must pay off the balance in full every month.
At Juniper Bank, to offer you a Visa or Mastercard they MUST (unless your account has defaulted) offer you a monthly payment option, and Juniper has never had a balance transfer offer that required payment of the balance in full on the due date.
I also wanted to mention that the fee you incurred is not in fact a finance charge, it is a Balance Transfer/Convenience Check fee that is applicable to all account terms, so even if you did not have a promotional APR, then these fees would have been collected anyways. The standard BT/CC fee is 3% of the total amount, and usually $5 minumum, and $50 maximum.
#1 UPDATE Employee
Credit Card Due Dates with Visa and Mastercard Accounts.
AUTHOR: D - (U.S.A.)
SUBMITTED: Thursday, November 18, 2004
I must inform you that Juniper Bank carries only Visa and Mastercard branded accounts, and as per the agreement with Visa USA and it's counter-part Mastercard, credit card issuers cannot offer terms that indicate that you must pay off the balance in full every month.
At Juniper Bank, to offer you a Visa or Mastercard they MUST (unless your account has defaulted) offer you a monthly payment option, and Juniper has never had a balance transfer offer that required payment of the balance in full on the due date.
I also wanted to mention that the fee you incurred is not in fact a finance charge, it is a Balance Transfer/Convenience Check fee that is applicable to all account terms, so even if you did not have a promotional APR, then these fees would have been collected anyways. The standard BT/CC fee is 3% of the total amount, and usually $5 minumum, and $50 maximum.
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