Report: #1381190

Complaint Review: Just Answer - Internet

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Submitted: Sun, June 25, 2017
Updated: Sun, June 25, 2017
Reported By: Ron — Blacklick Ohio USA

Author Not Confirmed

Why?

Just Answer Internet USA

Phone: 800-509+-57231
Web: justanswer.com
Category: Computer Help Desk

Just Answer repeated charges although not authorized Internet

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I had a problem trying to downgrade from Windows 10 to Windows 7. I proposed the question to Just Answer at 11:19AM and waited for forty minutes with no answer. I agreed to place a &5 refundable deposit on my bank card for a free trial. The company placed several unauthorized charges on my account. When I tried to get a refund, they put me of for 3-5 business days. The bnk said they could continue to charge me because I had given them my card number. Mine was among many similar complaints. Ron

This report was posted on Ripoff Report on 06/25/2017 12:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/just-answer/internet/just-answer-repeated-charges-although-not-authorized-internet-1381190. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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