Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1258486

Complaint Review: Kaplan University Online - Internet

  • Submitted:
  • Updated:
  • Reported By: Gonzo — Phoenix Arizona USA
  • Author Not Confirmed What's this?
  • Why?
  • Kaplan University Online Internet USA

Kaplan University Online Kaplan University Online made money and no degree for me Chicago Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 Back in 2009 I had heard a friend talk about getting her degree online via Kaplan University. I thought about doing the same thing wanting to get my degree in Paralegal Studies. I contacted Kaplan and explained what I wanted to do. After going over everything with me I chose to register. I explained to them that I am facing layoff within a few weeks so I cannot enroll and be expected to pay anything while being out of work. The enrollment advisor told me other than the registration fee, I will not have to pay for anything. So I enrolled. Sure enough within a week or two after enrolling I was laid off. I started online classes and was doing great until the following month or two i started getting calls from Kaplan stating that I had a billing problem. I called them and they told me I owed the 1000+ dollars in tuition. I told them how is that when student loans was supposed to cover everything and that I specifically told my enrollment advisor I would not enroll if I had to come out of pocket for any amount. The rep told me they would look into it and call me back. Sure enough a day or so later they called and told me that it was a problem with how my loan was submitted, they fixed and I owe nothing.

A few months calls started coming in again and the same thing happened, same excuse they gave me, they fixed and we were down. In the almost 2 years I attended, I received numerous calls, emails about being behind in payments, and I again explained the situation and what I was told. Each time they magically fixed my student loan and were paid. Towards the end of 2010, I spoke to one person who while I was on the phone, supposedly fixed everything so that I would not have any problems. I was at least 3 months away from finishing my schooling. I had been on the Presidents and Deans list the entire time I attended Kaplan, so my dedication and heart was into my studies. A few weeks away from completing the classes I was in at the time, I was kicked out of Kaplan for non-payment. Mind you, I was unemployed for over a year. Had a mortgage I could not fully pay which eventually I lost to foreclosure, and they kicked me out for non-payment despite the fact that an enrollment advisor told me I would not have to pay out of pocket. Student loans would cover everything. I tried to get them to take me back to no avail. A month or two after being kicked out, I started recieving emails from Kaplan asking me to sign a promissory Note, which I never signed one to begin with for them. They tried, and after I researched, I came to the conclusion that I never signed one because the enrollment advisor did as I asked, which was I was not enrolling if I was possibly going to pay out of pocket. He suckered me and he suckered the school because technically I do not owe them anything nor should I owe the government. I checked my credit report and never saw anything nor did I receive any calls from Kaplan regarding the money they allege I owe them. Not a thing, whihc confirms for me they cheated me. My question for anyone here, if that is the case, can I ask the Federal Government or even Kaplan to refund the loans?? Either to me or directly back to the government?

This report was posted on Ripoff Report on 10/01/2015 01:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kaplan-university-online/internet/kaplan-university-online-kaplan-university-online-made-money-and-no-degree-for-me-chicago-1258486. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now