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Ripoff Report | Kirby Vacuum Review - , Internet - Kirby vacuum sales
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Report: #835876

Complaint Review: Kirby Vacuum - Internet

  • Submitted:
  • Updated:
  • Reported By: Jeff — Henniker New Hampshire United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Kirby Vacuum Internet United States of America

Kirby Vacuum Sales girl told me it had a lifetime warrenty on parts. Internet

*UPDATE EX-employee responds: There is no lifetime warranty on a kriby

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There is supposed to be a lifetime warranty on parts. I paid $1,200 for a vacuum- stupid me- with the understanding I would never have to pay for parts. I would only have to pay for labor. They were going to charge me $53 for a fan that I can get for $14 delivered to my house. They said the traveling sales girl lied to me when she sold me the vacuum.

This report was posted on Ripoff Report on 02/08/2012 09:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kirby-vacuum/internet/kirby-vacuum-sales-girl-told-me-it-had-a-lifetime-warrenty-on-parts-internet-835876. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds

There is no lifetime warranty on a kriby

AUTHOR: John Conway - (USA)

POSTED: Sunday, July 16, 2017

There is no lifetime warranty on a kirby and never has been.  Read your warranty information.  It's amazing that people sometimes hear what they want to hear instead of what is actually said.  It is currently three years (Kirby.com) and was two years when I sold them.  Warranty covers manufactured defects.  When I sold them (and I assume there still is but don't know for sure) there was a lifetime REBUILD AGREEMENT which stated that Kirby would rebuild a machine o he speciifcations that it had when it was new.  There was also a fire rebuild warranty in case it was destroyed in a fire.

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