Complaint Review: Kragen Auto Parts - Coachella California
- Kragen Auto Parts 51339 Harrison Hwy 86 Coachella, California U.S.A.
- Phone: 760-3982114
- Web:
- Category: Auto Parts
Kragen Auto Parts Told old battery was dead, paid $100 for new one. The old battery was find and did not need replacement! Coachella California
*Consumer Comment: Shocking!!!
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Earlier today I took in a battery to be tested at Kragen Auto parts store located at 51339 Harrison Hwy 86 Coachella, CA 92236.
I was told by the staff on duty that the battery was dead and needed replacement. I purchased a NEW battery for a little over $100. I left another battery for discount. I brought the NEW battery home and installed it to have the same problem. I took the OLD battery to be tested at another location and was told the OLD battery was fine and did not need replacement.
I called the Kragen store back to only have the manager on duty be sarcastic and rude.
I am a high school teacher in the area and do not appreciate the level of customer service and unfortanately I will have to let my friends and colleagues know not to shop at that store.
How often do you think they are selling products that don't need replacement? This is horrible.
Playbackradio
Coachella, California
U.S.A.
This report was posted on Ripoff Report on 05/05/2009 01:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kragen-auto-parts/coachella-california-92236/kragen-auto-parts-told-old-battery-was-dead-paid-100-for-new-one-the-old-battery-was-f-448977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Shocking!!!
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Tuesday, May 05, 2009
A place that sells batteries will sell you a battery. Next time, take your vehicle to a mechanic and pay him to diagnose the problem for you. He'll get paid to tell you what you actually require
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