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Report: #1181073

Complaint Review: LA Fitness - Pittsburgh Pennsylvania

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  • Reported By: DKozek — Pittsburgh Pennsylvania
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  • LA Fitness 400 Settlers Ridge Center Drive Pittsburgh, Pennsylvania USA

LA Fitness Personal Training Services --SCAM Deceitful and Unethical "Person Trainer" Services Pittsburgh Pennsylvania

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I was excited and knew I needed to get back to exercising so I signed myself and my son into the family plan. Great idea.  A little steep for the membership fee - special price $199 and $50/month.  Great!  The 2nd time we went I thought I'd check out the "Personal Trainer" service.  Major MISTAKE".  I sat down to find out all about it. They are a reputable fitness club, right?  The first thing the salesman did was had me sign the contract and initial 4 check boxes and a checklist all the while stating "let's do this real quick, I'll set up your account and then I will go over everything in detail.  I did and he scanned the paperwork into the computer and unbeknown to me folded and stapled it to the inside back copy of the exercise journal.  He then went into a long speel on health and exercising and was very personable walking me around showing me 3 exercises and watching me do them.   Well actually that was the "Personal Training" service which ended up to $189.00 and $90 /mth for 2 25 minute sessions a month.  Who makes $180 / 55 min!!!  La Fitness.  Unbelievable!  SCAM. I could not believe my assigned "Personal Trainer" a 20-year-old covered in tattoos job was just that.  After the 2nd session I confronted the salesman to cancel my membership.  Actually he turned out to be the GeneralManager but said he had to call his manager.  I went to exercise and stopped back afterwards.  His manager hadn't called back.  He said stop by tomorrow.  I did.  No response.  I called the following day and he told me he'd call me when he got a response. in the meantime I contacted my bank to stop the charges. Meanwhile a month went by with no response from the General Manager.

 I disputed the charges with credit card company - initial fee $189 which was supposed to be $80 had been posted but the $90 monthly fee was rejected. Dispute unresolved. I cancelled the credit card.

 

This report was posted on Ripoff Report on 10/05/2014 11:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/la-fitness/pittsburgh-pennsylvania-15205/la-fitness-personal-training-services-scam-deceitful-and-unethical-person-trainer-ser-1181073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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