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Report: #1465436

Complaint Review: LaLaMira - Internet

  • Submitted:
  • Updated:
  • Reported By: Olivia — Phoenix United States
  • LaLaMira

    Internet
    China

LaLaMira Piu Limited Sold me a dress in the wrong color and would not exchange or take it back Internet

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Saw the prices of their dresses and thought that’s not too bad-so I went to order and saw that they offer custom sizing! Sweet! So I put in my custom order-an extra twenty bucks- no problem. Paid for dress via PayPal so if there were any problems they would take care of it. Got an email from LaLaMira saying they couldn’t make my size. I went back and forth because my size request was within the size menu they had. So because time was of the essence, I told them to send a larger size and I would have it altered. Just ship it as soon as you can. Well, happy it arrived in time, but it was the wrong color and it had a six foot train. I ordered a wedding dress apparently.

Advised the company of the error and was told they would not take it back and to sell it to someone here. I was not offered an apology, an exchange for the correct color (which is what I wanted) or a refund. [continued below]....

..... I was told that I should consider a color being different online and that it was unfair for them to take responsibility. What?!!? I attempted to get a refund through PayPal who told me to send the dress back and when I found out it would cost me an additional $75 to send this to China, I figured it was best for me to keep it as who knows if I would have actually received my refund from this shady company. So I have a cheaply made wedding dress that I hope will be of use to someone someday... lol... Do NOT buy from this company-do your research like I should have done! lol

This report was posted on Ripoff Report on 10/23/2018 07:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lalamira/internet/lalamira-piu-limited-sold-me-a-dress-in-the-wrong-color-and-would-not-exchange-or-take-it-1465436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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